Zendesk and Freshdesk
Read support tickets in Stripe.
Read your customer’s support tickets beside their Stripe customer, payment or subscription. Open the original conversation when you need to respond.
Find the conversation
Browse tickets by email match. Filter by status or date, search by subject or number, and read public messages in short pages.
Follow a billing reference
Inspect explicit ticket references on payments and refunds. Account-qualified references identify the intended Zendesk account. An email match alone never links a payment to a ticket.
Summarize on request
Optional summaries return up to three points with sources to check. Your administrator connects your team’s model provider. Requests go directly from the app to that provider.
Read-only by design
This app does not issue refunds, cancel subscriptions, send replies or write ticket notes. Use Stripe or your helpdesk for those actions. It writes only its own connection settings and the optional model key in Stripe Secret Store.
Free to use
Canadesk does not charge for the app. If you enable summaries, your model provider bills usage to the account whose key you supply. Tickets work without AI.
The app is provided as-is, without dedicated support or a guaranteed response time. See the Terms of Use.
Stripe Marketplace availability is subject to review. Zendesk, Freshdesk and Stripe are third-party products. This integration does not imply their endorsement.